Delete Your geoME Account

Last updated: July 2, 2026

This page explains how geoME users can request deletion of their account and associated data.

How to Request Account Deletion

To request deletion of your geoME account, send an email to:

support@geomemech.com

Please use the subject line:

geoME Account Deletion Request

In your message, include the email address associated with your geoME account so we can identify your account.

In-App Deletion Request

You may also request account deletion from within the geoME app by going to:

Profile / Legal & Support → Delete Account

If this option is not available in your app version, you may use the email request method above.

What Data Will Be Deleted

When your account deletion request is verified and processed, we will delete or anonymize account data associated with your geoME account, which may include:

What Data May Be Retained

Some data may be retained when required for legitimate business, legal, security, fraud-prevention, tax, accounting, or compliance purposes. This may include:

Subscription management, cancellation, refunds, and purchase history may also remain subject to Google Play policies.

Processing Time

We aim to process verified account deletion requests within a reasonable period, usually within 30 days, unless a longer period is required by law, security, fraud prevention, dispute resolution, or technical backup retention.

Important Note About Subscriptions

Deleting your geoME account does not automatically cancel an active Google Play subscription. To avoid future charges, you must also manage or cancel your subscription through Google Play:

Google Play Store → Payments & subscriptions → Subscriptions

Contact

For account deletion or data privacy questions, contact:
support@geomemech.com